Turning Claims Into Comebacks!
As your exclusive advocate, we strategically document, negotiate, and position your claim for maximum success—ensuring your settlement reflects the full scope and true value of your loss. We don’t just manage claims. We engineer comebacks.
Mission Statement
To provide elevated, client-centered advocacy that transforms property losses into full, fair, and empowering financial recoveries.
Vision Statement
To redefine the claims experience by delivering white-glove representation, superior settlements, and transformational outcomes that leave every client better than before.
Core Values
- Advocacy Without Compromise – We boldly and exclusively represent policyholders.
- Precision & Preparation – Every claim is engineered with strategy, documentation, and expert positioning.
- Elevated Service – White-glove communication. Proactive updates. Seamless execution.
- Integrity First – Transparent guidance. Honest expectations. Ethical negotiation.
- Results That Matter – Settlements that reflect true damage, real value, and meaningful recovery.
Our Team
Cloud 9 Claims mission is to exceed our client’s expectations by providing a timely and fair settlement of their property insurance claim. We are passionate about guiding our clients through the complexities of an insurance claim with the utmost care and diligence. Our team of public adjusters have a 20 year history in the building and insurance industries and have assisted hundreds of policyholders across Florida.
Steven Hayden
President
Public Adjuster FL #A114261
Steven Hayden has over 20 years of experience in the real estate, construction, and insurance industries. As a lifelong Floridian, he has firsthand experience with the impacts of severe weather on people’s property and businesses. Steven will work for what you deserve so you can adequately restore your property to its pre-loss condition.
Renzo Caamano
Senior Public Adjuster
Public Adjuster FL #W550738
Renzo was a Deputy for 9 years in the state of Florida; his passion has always been to help others in need, and that’s why he enjoys his career as a Public Adjuster so much. It means a lot to Renzo when people can see hope through his representation, even after a negative experience with an insurance carrier. He is bilingual in English and Spanish.
