Cloud 9 Claims Public Adjuster

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Testimonials

Discover what our satisfied clients have to say about their experiences with Cloud 9 Claims. We take pride in delivering exceptional service and exceeding expectations in every property insurance claim we handle.

Luis Cabrera

Great communication, responsive and attentive. Renzo was wonderful and provided excellent service. Would recommend to anyone looking for help with insurance claims. He was very knowledgable and experienced.

Vanessa Cruz

From the first phone call and meeting till the last time I spoke with my public adjuster Renzo Caamano. I was well pleased with the service I received. Renzo was professional, extremely knowledgeable, friendly, and very helpful following hurricane Ian. He went above and beyond, to accommodate my needs for a successful outcome in the recovery from my insurance claim. There is nothing negative to report about this top notch organization. I highly recommend Cloud 9 Claims

Walter Haryasz

A great company to have on your side. Renzo Caamano worked very hard on my claim. Always kept me informed about what was going on with the claim. It was a pleasure to do business with him. Would hire him again.

Juan Carlos Cintron

They go far and beyond to get the job done. Great communication, and very effective. Highly recommended

Greta G

Renzo worked our claim and we are very very please with all his great hard work and help, and super thankful that him and his team got the insurance to pay for hurricane damage after being denied couple of times. Very knowledgeable, great communication, always making sure we were aware of the status of the claim and what to expect. Thanks Renzo and cloud 9 claims!

Pedro A

My experience with Cloud 9 Claims was one of much satisfaction throughout a very unknown understanding of the insurance industry. Cloud 9’s expertise in the field of insurance claims was so extensive and refreshing. All I did was sit back and Cloud 9 took over all aspects of dealing with my hurricane insurance company. They took their time to make sure I received all that was due to me from the insurance company. I’ll put it like this if it wasn’t for Cloud 9 my insurance my insurance company wouldn’t have given me one third of what I received by hiring Cloud 9, they were well worth their weight in gold. I wouldn’t think twice of recommending Cloud 9 to whomever finds themselves in a similar circumstance.

James C

My agent, Renzo from Cloud9claims stayed with me completely through the year in one month and it took to figure out all of the logistics of getting my insurance payment from the insurance company. Very knowledgeable company knew what I needed to do took care of most of the actions for me I just needed to stand up and tell him very happy. Would have no problem recommending our company to anybody that’s having issues collecting money from a claim on any insurance company. Thank you very much for your diligent work settling my claim took a while but I am definitely appreciative for what you all did again, thank you and have a great day.

Carlton B

I highly recommend the use of the good folks at Cloud 9 Claims LLC if you have been victimized by unscrupulous property insurers. Cloud 9 Claims LLC successfully guided us through a year long process of trying to get a fair settlement for damage to our home caused by Hurricane Ian. Initially, we sought relief from our insurance company UPC who subsequently filed for bankruptcy and left us a settlement that was insulting. We were subsequently left in the hands of the Florida Insurance Guarantee Association (FIGA) who demonstrated a level of inefficiency that is difficult to describe. Our point of contact at Cloud 9, Renzo Camano, was clear and very straightforward in telling us what we could expect out of FIGA. He was the consummate professional in dealing with every roadblock they through in our path. Even during those times when we lost our patience with the whole process he was the voice of calm and reason. Ultimately, we were successful in getting a settlement out of FIGA that we could live with. We gladly paid Cloud 9 the fee for their services because there was no way we would have gotten it without them or going through the expense of hiring a law firm. I hope that I will never have the need for a Public Adjuster again, but if I do I will certainly hire Cloud 9 again.

Tim C

Renzo of Cloud 9 claims has been outstanding. Insurance company refused to cover my roof after 4 trees and 155 mph winds destroyed my roof. He kept me updated through the process and insurance finally decided to cover costs of the new roof after hiring Cloud 9. This company is Highly recommend!!!

Antero S

My adjuster Renzo was very communicative throughout the entire process Very professional and above all very insistent until the end with the insurance company Thank you Renzo for all the effort and professionalism I recommend these company 100%

Linda

Thank you for helping us get through all the insurance craziness of Ian. Thank you for guiding us and clarifying all the steps we had to go through. Your help and support was greatly appreciated! Hope we don't have to use your services again!

Kathy

Cloud 9 helped me get an insurance claim through from Hurricane Ian. My insurance company had no intent of helping or guiding me, nor paying a legitimate claim. As if the victims of the hurricane hadn't been through enough only to start the recovery process to find out your insurance is working against you, not with you. Cloud 9 changed that for me. They explained the process every step of the way and negotiated with my insurance company to where I was able to avoid mediation, litigation and ultimately settle for the coverage I deserved. I can't recommend them enough!!

John G

Renzo and Cloud Nine Claims are LIFE SAVERS !!!! After 4 months and over 60 hours of time vested TRYING to work with the insurance company to file our claim; we hired Renzo with Cloud Nine Claims. We have multiple properties and after hurricane Ivan, my wife Karen and I had gotten no where after over 60 hours of phone calls and emails. The insurance companies were strategically and systematically delaying, dodging and avoiding our calls and emails, even switching agents every other 2 weeks. It literally was driving us out of our minds. So much stress and anger. We were at dead end. We got referred from a friend of ours and said that we needed to hire a public adjuster and worked with Renzo and that he had a great experience with him, so we reached out to Renzo. After meeting Renzo at our property, and after his inspection of the damage, we immediately knew we wanted to work with him and Cloud Nine Claims. Renzo was so professional and knowledgeable, and his experience shined through. We signed the paperwork an He took over the claim process for us and really go things going. We couldn't believe it but Shortly within 3-4 weeks we had reached an agreement with the insurance company and got our payment shortly after. We were amazed!!! We were so happy and satisfied. We quickly hired him for another property that we had the same issue, in which they tried to pay us tens of thousands less then the damage we had. Again within about a month Renzo got that property settled as well; with ALL the money we needed and deserved. Again we got our settlement very quickly. We are so thankful for Renzo and all his expertise in helping us in one of the most stressful and difficult times, he took all the stress of us and got the impossible job DONE!! Amazing !!!! God Bless Renzo and Cloud Nine Claims for all the great work they do in helping people during these very difficult times working with these insurance.

Carol

After Hurricane Ian, Cloud 9 proved to be a beacon of hope in a sea of frustration with my insurance company. Despite my legitimate claim, the insurer seemed more interested in obstructing than assisting me. Cloud 9 stepped in, demystifying the claims process and advocating on my behalf. Thanks to their tireless efforts, I avoided the stress of mediation and litigation, securing the coverage I deserved. I can't sing their praises enough - Cloud 9 truly transformed a daunting experience into a triumphant one!

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